1. Overview
At W3 Academy, we are committed to providing high-quality education. We understand that circumstances may change, and we want our students to feel confident when enrolling in our courses. This Refund Policy outlines the terms and conditions for requesting a refund.
2. Eligibility for Refund
You may be eligible for a refund if you meet the following conditions:
- You have purchased the course within the last 7 days.
- You have not completed more than 20% of the course content.
- You have not received the course completion certificate.
- You have not downloaded or used the source code projects for commercial purposes.
3. How to Request a Refund
To request a refund, please contact us via email at w3academy.net@gmail.com or call us at 01912721070 or 01557005659 with the following information:
- Your full name
- Email address used for registration
- Reason for the refund request
- Date of purchase
4. Refund Processing
Once your refund request is received and approved, we will process the refund within 5-7 business days. The refund will be made using the same payment method used for the original purchase.
5. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Requests made after 7 days of purchase.
- Students who have completed more than 20% of the course.
- Students who have received the course completion certificate.
- Students who have downloaded and used the source code for commercial projects.
- Requests made due to personal reasons unrelated to course quality.
6. Course Quality Guarantee
We stand behind the quality of our courses. If you experience any technical issues or find that the course content does not match the description, please contact us immediately. We will work with you to resolve the issue or provide a full refund.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email: w3academy.net@gmail.com
- Phone: 01912721070 / 01557005659